Business Process Management (BPM) encompasses the systematic analysis, design, execution, monitoring and optimisation of organisational processes. It provides a framework that guides continuous ...
The CEMM (Customer Expectation Management Methodology) developed by industry gurus Terry Schurter and Steve Towers is now supported in SmartDraw CEMM Edition 2007 DENTON, Texas, April 25 /PRNewswire/ ...
At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...
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