Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival ...

The company's “quarter of Agentforce” stretched into the following fiscal year, with Q3 revenue for the agentic AI product ...

Salesforce introduced its latest generative AI product offerings at its 2023 Connections Conference, which includes the release of Marketing GPT. The AI solution is designed to help marketers ...

Salesforce will hire 2,000 people to sell artificial intelligence software to clients, CEO Marc Benioff said on Tuesday, double the number the company indicated it was planning to add a month ago. The ...

Salesforce CEO Marc Benioff told CNBC's Jim Cramer on Wednesday that his company's Einstein Copilot product is different from other artificial intelligence programs because of the way it uses customer ...

‘We are embracing partners—large global SIs to regional partners to small partners—everybody that the customers are used to. Our team will be working with them jointly as we go winning one deal at a ...

Salesforce Inc. and Amazon Web Services Inc. are launching a new collaboration that will see them more closely link together over a dozen of their services. The initiative, which expands upon a ...

Salesforce has gone all in on a marketing push to brand its generative AI as trustworthy and safe. At Salesforce World Tour, executives spoke about bridging "the trust gap" between customers and AI.

Salesforce stock fell Thursday after the enterprise software maker reported fourth-quarter earnings that topped estimates while revenue slightly missed. Revenue guidance for fiscal 2026 also came in ...