Real innovation happens when you have both vision and results. Once you have a vision, revisiting and updating it should consume no more than a day or so each year (unless you’re a true startup that’s ...

Documented employee objectives clearly define expectations for a job, task or project. The best objectives are those that the manager and employee discuss and agree upon. In an objective planning ...

Your technicians are some of your most customer-facing employees. Tasked with interpreting and completing work orders, answering customer complaints, and executing ...

Your strategy document is a $500,000 wish list that nobody knows how to execute. You’ve sat through those strategy presentations. The ones with the slick slides, the ambitious objectives, the ...

Turn your strategic plan into a specific operational plan with these steps and examples. An annual plan is an operational plan that indicates specific goals and objectives for a particular program or ...

Lebanon is already planning for 2024 as City Council approved its goals and objectives for the new year, even though the current year is only halfway completed. City Manager Scott Brunka and council ...

Then, Monday happens. Someone asks, “So what does this actually mean for how I do my job?” And the room goes quiet. The problem is strategy documents are essentially wish lists without behavioral ...