For airline customer service workers, the holiday season serves it all: festive music on a loop, stressed-out travelers and, ...

Travelers took to social media to react to American Airlines cancellations, and make last minute adjustments to their ...

American Airlines faced a significant disruption when a nationwide technical issue temporarily grounded flights ...

"There were no effects at our airport and no delays, so it did not affect us at all," said Joanne Magley, director of air ...

Bad weather made delays worse after problems with systems used to release flights on one of the busiest travel days of the ...

American Airlines operations are steadily resuming Tuesday after the Federal Aviation Administration grounded the carrier's service nationwide ... Eve travel plans. One customer frustrated ...

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“The dog stayed on my seat for the whole flight,” the complaining customer wrote. “Totally absurd that an oversized dog can displace a paying passenger from their seat.” The customer then called on ...

director of air service, marketing and customer experience at the Daytona Beach International Airport. American Airlines grounded all flights nationwide around 7 a.m. and lifted the order about an ...