Salesforce said it’s investigating an incident where hackers compromised some of its customers' data after breaching customer experience company Gainsight.

Rather than selling AI as a set of discrete features within productivity software, Gemini Enterprise functions as what the ...

An industry survey finds that industry leaders are increasingly focusing on other datapoints.

At its core, successful B2B prospecting comes down to two fundamentals: finding contacts who actually match your ideal ...

With Exclaimer, companies can eliminate manual updates, reduce the need for IT support and run personalised campaigns through ...

That's the average no-show rate plaguing B2B SaaS companies right now. Even worse? When demos are scheduled more than 7 days out, that number jumps to a de ...

Another business that sees CRM as a crucial link between it and its customers is Honeylove in Los Angeles. While the women’s ...

B2B marketers are urged to ditch MQLs, stop fixating on attribution and flex their strategic muscles to resist being boxed ...

As CRN prepares to name the winners of its third annual Women of the Year Awards, we look at the efforts our 23 finalists for ...

Retailers performing well this year should generate low- to midsingle-digit gains for the 2025 holiday season; others could ...

The release of WRITER Agent comes on the heels of growing demand for WRITER's enterprise-focused approach, with new customers like Aptitude Health, CAA, Comcast, Keurig-Dr. Pepper, New American ...

Customer Relationship Management (CRM) tools, long used by sales and account teams to track relationships, automate ...