For airline customer service workers, the holiday season serves it all: festive music on a loop, stressed-out travelers and, ...

A new Senate report reveals airlines are generating billions of dollars on extra services like seat and baggage fees.

When traveling having access to reliable customer service is essential Whether you need assistance with reservations cancellations or general inquiries the availability of customer service can make or ...

When it comes to air travel, no one likes unexpected delays or lost baggage. Discover the most reliable airlines in the U.S.

American Airlines faced a significant disruption when a nationwide technical issue temporarily grounded flights ...

The delays could have ripple effects across the system on Christmas Eve, one of the busiest travel days of the year.

American Airlines operations are steadily resuming Tuesday after the Federal Aviation Administration grounded the carrier's service nationwide ... Eve travel plans. One customer frustrated ...

Passengers on several of the carrier’s flights said the biting pests were on seats, blankets and in overhead bins and that ...

Executives say they rotate and evaluate movies regularly to keep their offerings fresh. For example, American Airlines adds ...

Travelers took to social media to react to American Airlines cancellations, and make last minute adjustments to their ...

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