National Highways cancels £4.1 million in penalty charges in the year after switching to a new provider to manage payments

Drivers were mistakenly handed Dartford Crossing fines totalling more than £4m in 12 months, an investigation has found. National Highways cancelled 59,007 penalty charge notices (PCNs) in the year after it switched to a new provider to manage payments,

Motorists have been left in limbo after they were slapped with Dartford Crossing fines totalling £4,000,000 – despite not using the M25 crossing. Drivers were left confused after receiving a fine for using the River Thames crossing at the border of Kent and Essex – although they had not been there.

Drivers were mistakenly handed Dartford Crossing fines totalling more than £4 million in 12 months, an investigation has found. National Highways cancelled 59,007 penalty charge notices (PCNs) in the year after it switched to a new provider to manage payments for the south-east England crossing,

Drivers have been left furious after being wrongly issued with £4.1million worth of fines for using the Dartford Crossing over a 12-month period. The penalties were handed out following National Highways' switch to a new payment management provider for the busy crossing that connects Essex and Kent.

A new investigation has found that thousands of drivers have been mistakenly handed Dartford Crossing fines totalling more than £4 million in 12 months. National Highways cancelled 59,007 penalty charge notices (PCNs) in the year after it switched to a new provider to manage payments for the south-east England crossing,

Thousands of drivers were mistakenly slapped with Dartford Crossing fines totalling more than £4million in 12 months, an investigation has discovered. It's been revealed 59,007 penalty charge notices (PCNs) were cancelled by National Highways after it switched to a new provider to manage payments for the M25 crossing.