Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, ...

Tech expert Kurt “CyberGuy" Knutsson says a tech support scam used a fake Windows Defender pop-up, tricking the victim to ...

Gmail didn’t get off to a good start on the security and privacy front, but it’s much better now and its new upgrades make it ...

Workers at call centers in Greece serving some of the world’s largest tech companies, including Apple, Google and Netflix, ...

If you're online, you're at risk. We spoke to three security experts about what you can do to protect yourself.

Limit 3 per customer. Enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a ...

Microsoft's official 24H2 update for Windows 11 has been saddled with one bug after another. Here's why you might want to ...

Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for each language, making things complicated and slowing down ...

Most contributions require you to agree to a Contributor License Agreement (CLA) declaring that you have the right to, and actually do, grant us ... the Microsoft Open Source Code of Conduct. For more ...

Xbox console repairs generally aren't something most owners can do on their own and while there are options out there for a ...

HCLTech will also serve as the preferred partner for migrating these customers to Microsoft Dynamics 365 Contact Center, operating a specialized Nuance Migration Factory to ensure efficient and ...