Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call ...

Derek Pfaff remembers being under a lot of stress throughout college. He remembers coming home from school during spring break in March 2014. But he does not remember ...

Microsoft is planning to launch a new purpose-built miniature PC for its Windows 365 cloud service next year. Windows 365 ...

Best Buy makes it easy to speak with one of their customer service representatives on the phone. Just make sure to call the ...

SUNY Cortland has added a new teletherapy service for students seeking immediate mental health support.

some businesses don’t change the default PIN — usually the last four digits of the phone number, which is easy work for hackers. From there, hackers access the business’s call forwarding settings and ...

Users will still be unable to access Voice Mode's multimodal capabilities, including assisting with content on users' screens ...

The British operator O2 uses this bot to call phone scammers to consume their time and prevent them from continuing to attack ...

This advertisement has not loaded yet, but your article continues below. New sites would require government's approval Two men on Monday will face trial on human smuggling charges, accused of ...

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