Brian Niccol was hired to turn the company around. He’ll have a better chance the more time he pledges to be in Seattle.

A Chipotle shareholder is suing the company after the social media frenzy that occurred due to the allegedly small and ...

A Chipotle shareholder is suing the fast-casual chain over viral social media complaints about skimpy portion sizes.

The customer is always right” is a credo that is often used and applies especially to consumer-facing businesses like Starbucks ...

"Red Cup Day," a favorite Starbucks holiday tradition that offers customers free reusable cups, takes place this week -- but ...

Starbucks baristas can put eight shots of espresso into one cup. They can make drinks that taste like strawberries, apple pie, pumpkin spice or, separately, pumpkin cream. But they can’t get Amanda ...

The highly-anticipated red cup promotion at Starbucks is back.Every year, the coffee conglomerate celebrates the cold-weather ...

The lawsuit claims the fast-casual chain failed to acknowledge “highly inconsistent” portion sizes until diners’ discontent ...