Wimbledon organizers have apologized and explained that “human error” was the reason behind the electronic line-calling system being turned off during a match on Sunday – and the tournament subsequently has removed the ability for operators to manually halt the tracking of the ball.

Sonay Kartal was knocked out of Wimbledon after her Russian rival claimed the British player got special treatment when the electronic line calling failed on Centre Court. Anastasia Pavlyuchenkova, 34, recovered to knock the last British female out of the singles 7-6 6-4.